Not long ago, I wrote to Saatchi Online asking why my perfectly good photo files were not accepted for any Prints for Sale, by their uploading software.
They responded very quickly and I was happy with that. They explained that photo files must be of certain aspect ratios – one of them was 1:1 – a Square. I believe that photo files must be a minimum of 1500 x 1500 also. All photos I upload are considerably larger than 1500 x 1500 at 300ppi. In other words, I make sure that all my files meet and surpass requirements.
Therefore, to make my life easier, I decided to crop some image files to 1:1 so I can upload “acceptable” files to their sales website: To my Sales Gallery.
Guess what? Now they have some ridiculous line in their uploading form for DIMENSIONS: H, W, and D(epth). Like, OK, get real Saatchi. Why is dimensions required for print sales? It makes no sense. A customer may want a smaller print or larger print – the size may not even be the same as the one I would list.
I UNCHECKED the box that says, I want to sell the original. That obviously means that I want to sell ONLY PRINTS of my DIGITAL Photo files. I AM NOT selling original paintings. Therefore, I was hoping that the DIMENSIONS boxes would be removed from the uploading form – HOWEVER, even with the “I want to sell the original” box UNCHECKED, I am still required to enter the DIMENSIONS – that is ludicrous.
Yeah, my print at 150ppi is 13.49 x 13.49 x .05 inches (for example)! What the $hit? How the hell do I know what the measurement is for DEPTH? How thick is Photo Luster paper? How thick is Epson Matte Paper? Good Grief! Why would anyone want to know that? Why am I REQUIRED to put in the DIMENSIONS of photo prints – I don’t even know what it would be. It is unnecessary information – it is making the artist / photographer’s life more complicated. I don’t need more complications in my life: I already have enough – I don’t want any more – thank you very much!
I think I will avoid as much complications and ONLY UPLOAD MY PHOTOS AT IMAGEKIND! I can throw any size photo at IMAGEKIND and they do the ‘heavy-lifting’ for me.
I don’t care if there is some cropping when Canvas Artwork is printed – it isn’t so much and I don’t have to worry about it. We, Artists ALREADY HAVE ENOUGH TO THINK ABOUT. Online Sales Galleries should NOT make our lives more difficult – they should help us make our lives easier.
That’s my 2-cents worth. I really wanted to give Saatchi another chance – but I’m frustrated with the difficult nature of uploading images. The numbers should tell me something about who makes life easier for me: I have almost 700 Art Photographs for sale at http://nawfalnur.imagekind.com/ , and only 30 images at Saatchi.
I believe I won’t aggravate myself anymore with Saatchi – Maybe it is a great place for other people, but it has not been for me.