on-line print sales

FRUSTRATED with Saatchi Online

Not long ago, I wrote to Saatchi Online asking why my perfectly good photo files were not accepted for any Prints for Sale, by their uploading software.

They responded very quickly and I was happy with that.  They explained that photo files must be of certain aspect ratios – one of them was 1:1 – a Square. I believe that photo files must be a minimum of 1500 x 1500 also.  All photos I upload are considerably larger than 1500 x 1500 at 300ppi.  In other words, I make sure that all my files meet and surpass requirements.

Therefore, to make my life easier, I decided to crop some image files to 1:1 so I can upload “acceptable” files to their sales website:  To my Sales Gallery.

Guess what?  Now they have some ridiculous line in their uploading form for DIMENSIONS:  H, W, and D(epth).  Like, OK, get real Saatchi.  Why is dimensions required for print sales?  It makes no sense.  A customer may want a smaller print or larger print – the size may not even be the same as the one I would list.

I UNCHECKED the box that says, I want to sell the original.  That obviously means that I want to sell ONLY PRINTS of my DIGITAL Photo files.  I AM NOT selling original paintings.  Therefore, I was hoping that the DIMENSIONS boxes would be removed from the uploading form – HOWEVER, even with the “I want to sell the original” box UNCHECKED,  I am still required to enter the DIMENSIONS – that is ludicrous.

Yeah, my print at 150ppi is 13.49 x 13.49 x .05  inches (for example)!  What the $hit?  How the hell do I know what the measurement is for DEPTH?  How thick is Photo Luster paper?  How thick is Epson Matte Paper?  Good Grief!  Why would anyone want to know that?  Why am I REQUIRED to put in the DIMENSIONS of photo prints – I don’t even know what it would be.  It is unnecessary information – it is making the artist / photographer’s life more complicated.  I don’t need more complications in my life:  I already have enough – I don’t want any more – thank you very much!

I think I will avoid as much complications and ONLY UPLOAD MY PHOTOS AT IMAGEKIND!  I can throw any size photo at IMAGEKIND and they do the ‘heavy-lifting’ for me.

I don’t care if there is some cropping when Canvas Artwork is printed – it isn’t so much and I don’t have to worry about it.  We, Artists ALREADY HAVE ENOUGH TO THINK ABOUT.  Online Sales Galleries should NOT make our lives more difficult – they should help us make our lives easier.

That’s my 2-cents worth.  I really wanted to give Saatchi another chance – but I’m frustrated with the difficult nature of uploading images.  The numbers should tell me something about who makes life easier for me:  I have almost 700 Art Photographs for sale at   http://nawfalnur.imagekind.com/ , and only 30 images at Saatchi.

I believe I won’t aggravate myself anymore with Saatchi – Maybe it is a great place for other people, but it has not been for me.